Computer Support

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For More Support:

Computer Support
Electronics Support
Glass Shop
Maintenance Shop
Stockroom
Machine Shop

All issues related to computer support for chemistry faculty, staff, and students. Specifically, email and website related information, and computer related policies.

Phone Location Hours Facility Director
(850) 644.3004 4003 Chemical Science Labratories Bldg 8:00 – 4:30 M-F Nodin H Weddington

Support Requests

Printing to Ricoh Copiers

Chemistry VPN

  • All regular Chemistry Faculty and Staff have access to the Chemistry VPN. Postdocs and Graduate Students should request access by emailing cs@chem.fsu.edu
  • Configuration Instructions [Windows 10] [Windows 11][MacOS] (Note: Access from wireless or off campus requires FSUID authentication)

Software

    • EndNote (Online) Available to FSU users
      • Login/Registration page (Note: email address used to register should match the format FSUID@fsu.edu)
      • EndNote Plugins Installer (Window EXE, Window MSI, Mac OS DMG)
      • The EndNote Plugins Installer will allow you to install two important EndNote options. The most important option is the “Cite While You Write for Microsoft Word” which allows you insert your references in Word from your EndNote online reference database or a stand alone EndNote application. The other available option is the “EndNote Click Browser Reference Capture” which will allow you to easily import references from online journals by clicking on the “Capture Reference” button in the web browser for which the plugin is enabled. After Cite While You Write is installed, open Word and go to the EndNote tab. If you get an error message ignore it for now, it will go away after you have provided your credentials. On the EndNote tab, click on the preferences option, choose the Application tab and then change the dropdown to “EndNote online”, enter the credentials you used to register and/or sign on to EndNote online from the link above, and lastly click OK.
    • Crystallographic Databases Available to FSU Users
      • Software includes both the Cambridge Structural Database System and ICSD-Desktop from the Inorganic Crystal Structure Database
      • Download Page (Note: Access from wireless or off campus requires FSUID authentication)
    • ChemDraw Available to FSU Users
      • Current version is ChemDraw Professional (Note: Versions 16 and earlier are no longer supported)
      • PerkinElmer Site Subscription List (Note: Click on the F button and look for Florida State University)
      • Quick Links (Version 17 and later)
        • Registration Page (Note: Account registration is required)
        • Login Page (Note: If you just registered for an account then you may need to choose the “Sign Up” option on the login page and set a password for your account. After the password is set then you can login)
        • Version 23 Download Page (Try the code with the most recent start date however if your are not running the latest version of the software or it is December when the license is renewed, it may be necessary to go with a code with an older start date.  Note: You must be logged in from the link above before following this link)
        • Current Activation Code (Note: Use the activation code with the most recent start date.  Also, you must be logged in from the link above before following this link)
        • The Signals Notebook cloud service is included with your account once you have registered as described above. To access the Signals Notebook either go to https://chemdraweln.signalsnotebook.perkinelmer.cloud/. The ChemOffice+ desktop application now installed by ChemDraw version 22 also allows you to access your collections from the Signals Notebook. (Note: The link previously mentioned is also the “Signals URL” that is requested when you run the ChemOffice+ desktop application for the first time. Also, the desktop application will then redirect to a web browser to complete the sign on process and will require you to confirm that you want your browser to be allowed to open ChemOffice+. The ChemOffice+ application will then remember you and will not ask for your login again)